Legal
Privacy Policy
Your privacy matters to us. This policy explains how Eli Valet collects, uses, and protects your personal information across our Houston, Austin, and Dallas operations.
Last updated: January 2025
Information We Collect
- Contact information (name, email, phone number) when you submit inquiries or request quotes.
- Vehicle information when using our ticketless valet services.
- Payment information processed through secure third-party providers.
- Device and usage data when you interact with our website.
How We Use Your Information
- To provide and improve our valet parking, limousine, and exotic car rental services.
- To communicate with you about reservations, events, and service updates.
- To process payments and maintain accurate records.
- To send promotional materials (only with your consent).
Information Sharing
- We do not sell your personal information to third parties.
- We may share information with service providers who assist our operations.
- We may disclose information when required by law or to protect our rights.
- Venue partners receive only necessary operational data for event coordination.
Data Security
- We implement industry-standard encryption for data transmission.
- Access to personal information is restricted to authorized personnel.
- Regular security audits ensure the protection of your data.
- Payment information is processed through PCI-compliant systems.
Your Rights
- Request access to your personal information.
- Request correction of inaccurate data.
- Request deletion of your information (subject to legal requirements).
- Opt out of marketing communications at any time.
Contact Us
- For privacy-related inquiries, contact us at:
- Phone: (832) 509-2099
- Email: inquiries@elivalet.com
- We respond to all privacy requests within 30 business days.
Questions about our privacy practices?
Contact Our Team